Services offered
NIXA currently offers software products and related services. Current public product activity includes Chie PI Beta and the broader Chie Household Majordomo direction.
Business and product policies.
These policies summarize how NIXA handles software service support, billing questions, cancellations, refunds, and restrictions.
Returns
NIXA does not currently sell physical goods through this website, so physical returns do not apply.
Refunds and disputes
Refunds are issued if NIXA makes a billing mistake or does not provide the paid software service as described. Accidental charge requests are reviewed case by case when reported promptly. Contact support first so we can investigate and attempt to resolve the issue.
Cancellation
Customers may cancel a paid software subscription at any time. Access continues until the end of the current billing cycle. NIXA does not normally provide prorated refunds for partial billing periods.
Customer service
For NIXA Inc. inquiries, contact support@nixainc.com. For Chie PI Beta inquiries, contact beta@chie.house.
Legal and export restrictions
NIXA software may not be used for unlawful, abusive, harmful, or export-restricted purposes. NIXA software is not intended to provide legal, tax, accounting, investment, insurance, medical, or other professional advice.
Promotions
NIXA does not currently offer public promotions through this site. If a promotion is offered in the future, the applicable discount, eligibility rules, duration, and limits will be shown with that promotion.
Chie product policies
Chie maintains its own product-specific policy set in addition to NIXA's company-level policies.