Support

We're here to help.

App Support

If you're experiencing an issue with one of our applications, here are a few things to try first:

• Make sure you're running the latest version of the app from the App Store
• Restart the app by closing it completely and reopening it
• Restart your device
• Check that your device is running a supported version of iOS, iPadOS, or macOS

Frequently Asked Questions

How do I report a bug?

Please email us at [email protected] with a description of the issue, your device model, OS version, and app version. Screenshots or screen recordings are very helpful.

How do I request a feature?

We love hearing from our users. Send your feature requests to [email protected] and we'll review them for future updates.

How do I request data deletion?

If you would like your data deleted, please email [email protected] with the subject line "Data Deletion Request" and we will process your request within 30 days.

I have a question about another NIXA brand.

For inquiries related to Girassic Consulting Group, The Node System, or Teemichanga, please reach out to us at [email protected] and we'll direct you to the right team.

Contact Support

Can't find what you're looking for? Reach out directly:

Email: [email protected]

We typically respond within 1–2 business days.